FAQs

How long does shipping take?

Orders are typically processed within 24–48 hours (excluding holidays).

Once shipped:

US orders: usually arrive within 2–5 business days

During holidays or peak periods, processing times may be slightly longer.

You’ll receive a tracking link as soon as your order ships.

What size fits me best?

Sizing can always be a tricky one. We've made sure to include a handy size chart on every single product page. Please use those to find your perfect fit.

What materials are the tees made from?

We use high-quality, soft 100% ring-spun cotton for all solid-colour tees, giving them a comfortable, premium feel.

Heather colours (like Sport Grey) are a blend of 90% ring-spun cotton and 10% polyester, offering the same softness with a bit of added durability for everyday wear.

Where are the shirts made?

Pupward Society is an online apparel store that works with trusted print partners across the USA.

These professional printers ensure fast delivery and consistent high quality.

Are your products made to order?

Yes — all shirts are made to order once your purchase is placed.

This helps reduce waste and ensures each item is produced specifically for you.

What do I do if there’s a problem?

We pride ourselves on having the best customer service possible! If you have any questions, or any issues arise, please feel free to reach us at support@pupwardsociety.com